Refund Policy
Simple. Fair. No Hidden Rules.
Event Cancelled or Postponed?
You get a 100% automatic refund including service fees within 7 business days. No stress. No back and forth.
Can’t Make It Anymore?
Refunds for personal reasons are up to the organizer. Most allow ticket transfer or resale on our platform — check the event page for their policy.
How Fast Are Refunds?
Approved refunds hit your account in 5–10 business days (depending on your bank). We process instantly on our end.
What About Service Fees?
Our small booking fee is non-refundable — it keeps the platform running smooth and secure for everyone.
Your Money Is Safe With Us
We’ve processed millions in tickets with zero refund drama.
Because when you win, we all win.
Questions about a refund? Chat with us on WhatsApp